How to present Customer Service on a resume
When seeking a customer service job, it’s essential to highlight your relevant knowledge and experience in your resume. A professionally written resume can make significant difference in obtaining the job you’ve been hoping for. The team at Singleton Resume, we specialize in offering resume writing services to ensure that you stand out your competition. In this post, we’ll explain how to talk about customer service in a resume.
- Use action verbs: When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate how you’ve actively involved in customer service and have achieved results.
- You should include specific job responsibilities and responsibilities: Be specific in describing your customer service experience. Instead of using the phrase "worked in customer service,"" use the phrase "managed an entire team of customer service representatives and handled customer complaints."
- Use metrics: Provide relevant metrics like customer satisfaction rates , to prove your impact. For example, "increased customer satisfaction by 15% using efficient methods for problem solving."
- Tailor your resume: Tailor your resume for the customer service position you’re applying for. Highlight the skills and experience which are most relevant for the job.
- Check your resume for errors and seek help from a professional: Proofread your resume before making it available to ensure it’s not erroneous. If you need help seek professional assistance with Singleton Resume.
By following these tips follow these suggestions to create your own customer service resume which effectively highlights your relevant experiences as well as your skills. Remember to make your resume specific to the specific job you’re applying for and to proofread it before submitting it. Singleton Resume can also assist you in creating an effective resume that highlights your strengths and expertise.
