How do you describe customer service on a Resume
When trying to get a customer service job, it is essential to include your expertise and experiences on your resume. A well-written and professional resume can make a big difference in getting the job you’ve been hoping for. Here at Singleton Resume, we specialize in offering professional resume writing services to help you stand out from your competitors. In this post, we’ll give you tips on how to write about the level of customer service in your resume.
- Use action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and achieved the desired results.
- Be specific about your job duties and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed a team of customers service representatives and took care of complaints from customers."
- Provide metrics: Include relevant metrics such as customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
- Make your resume more tailored: Customize your resume to match the customer service job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Ask for professional help and proofread Check your resume for errors before submitting it to ensure that it’s error-free. If you require assistance take advice from a professional through Singleton Resume.
By following these tips, you can create your own customer service resume which effectively highlights your relevant work experience and capabilities. Make sure to make your resume specific to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Singleton Resume can also assist in creating a professional resume that showcases your skills and expertise.