How to present Customer Service on a Resume
When seeking a customer service position, you must be sure to emphasize your relevant knowledge and experience on your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. In Singleton Resume, we specialize in resume writing to aid you in standing out from your competitors. In this article, we will provide tips on how to describe the level of customer service in your resume.
- Use action verbs: When describing your customer service experience include action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been engaged in your customer service activities and are able to show results.
- You should include specific job responsibilities and responsibilities. Be clear in describing your customer service experience. Instead of saying "worked in customer service," write "managed the customer service reps and dealt with complaints from customers."
- Incorporate relevant metrics , such as customer satisfaction rates to prove your impact. For instance, "increased customer satisfaction by 15% using efficient solutions to problems."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Highlight the skills and experience that are most relevant to the job.
- Ask for professional help and proofread Make sure you proofread your resume prior to submitting it to ensure that it’s not erroneous. If you need help take advice from a professional by contacting Singleton Resume.
If you follow these guidelines that you will be able to craft an effective customer service resume that effectively highlights your experience and capabilities. Remember to customize your resume for the specific job you’re applying for , and ensure that you have it proofread before you submit it. Singleton Resume can also assist you in creating an effective resume that displays your capabilities and experiences.
