How do you describe customer service on a Resume

Posted by Singleton Resume on 18 Aug 2025

When trying to get a customer service job, it is essential to include your expertise and experiences on your resume. A well-written and professional resume can make a big difference in getting the job you’ve been hoping for. Here at Singleton Resume, we specialize in offering professional resume writing services to help you stand out from your competitors. In this post, we’ll give you tips on how to write about the level of customer service in your resume.

  1. Use action verbs: When discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and achieved the desired results.
  2. Be specific about your job duties and responsibilities. Be clear when describing your service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed a team of customers service representatives and took care of complaints from customers."
  3. Provide metrics: Include relevant metrics such as customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% by using effective solutions to problems."
  4. Make your resume more tailored: Customize your resume to match the customer service job you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
  5. Ask for professional help and proofread Check your resume for errors before submitting it to ensure that it’s error-free. If you require assistance take advice from a professional through Singleton Resume.

By following these tips, you can create your own customer service resume which effectively highlights your relevant work experience and capabilities. Make sure to make your resume specific to the specific position you’re applying to and be sure to proofread your resume prior to submitting it. Singleton Resume can also assist in creating a professional resume that showcases your skills and expertise.

Will definitely tell my friends and family about you guys, you did a great job!
Dan S
Response from the ownera year ago Hi Lyssa, thank you so much for your wonderful rating. It was a pleasure assisting you and we wish you every success with your new documents.
Lyssa E
Tanja and the team did a fantastic job with my resume. Especially considering I was changing careers after re-education. My documents are professional and have already been effective in securing me interviews. Thank you.
Myles Clooney
Modern, concise and professional Resume and cover letter! Fast turnaround and excellent communication - thoroughly recommend.
Mel Leatham
Incredibly satisfied with my experience using Singleton Resume. Very little effort needed from myself, everything was taken care of by Tanja, who was very responsive and helpful. The resume and cover letter was very professional and detailed, I ended up getting a job offer within 2 weeks of using this resume.
Kimel Pillay
Very well detailed resume written by Tanja, beyond my expectations.
Luke C
Absolutely stoked with the quality of service and expertise provided. The finished product was way beyond my expectations and couldn't be happier. I totally recommend A+++++
Jason Turnbull
Thank you to Jamie at Singleton Resume for the professional resume and selection criteria response. He was so professional and needless to say, i got the job.
Mandy Underwood
I found the service very professional and my new resume and cover letter are great. The team was very helpful and responsive to all of the questions i had.
Jodie Morris
This is well worth the investment. So if you are tossing up whether you should do it or not just pull the trigger. I dealt with Tanja and she was incredibly professional. She communicated thoroughly. Provided a timely turnaround. The final outcome was brilliant. Admittedly I would have never had the capacity to put that much time and effort in. It's crazy how someone who is writing about you can capture you better than you can yourself. Massive thanks to Tanja. Highly recommended Singleton Resume.
Shelby Allen
How to Describe Customer Service on a Resume

Resume

We provide professional resume writing services.

How to Describe Customer Service on a Resume

Cover Letter

We provide professional cover letter writing services.

How to Describe Customer Service on a Resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to Describe Customer Service on a Resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very experienced resume writers will ensure your new resume stands out among the crowd.

We are a team of highly certified and experienced Recruiters, consultants and HR Professionals who are committed to providing you with an exceptional, well-written resume or cover letter.

We pride ourselves on our vast knowledge of best-practice hiring methodologies and Australian recruitment standards. Also, our expertise in a wide variety of industries and professions means that we can produce a high-quality, impactful resume that meets your personal needs.

Our end goal is to provide you with a striking and impressive resume that is correctly optimised for success in Singleton‘s competitive job market.

We provide a 100% satisfaction guarantee on all of our writing services, so you can be confident that you will be fully satisfied with your new resume or cover letter.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
1300 202 475