How to present Customer Service on a resume
When applying for a customer service job, it’s essential to list your relevant knowledge and experience on your resume. A professionally written resume can make huge difference when you apply for the job that you desire. We at Singleton Resume, we specialize in resume writing to aid you in standing out from the rest of the applicants. In this article, we will explain how to convey the level of customer service in your resume.
- Use action verbs in discussing your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in customer service and achieved outcomes.
- Be specific about your job duties and responsibilities. Be precise in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" you should say "managed an entire team of customer service reps and dealt with customer complaints."
- Use metrics: Provide relevant measures such as satisfaction rates to demonstrate the effect of your efforts. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Your resume should be tailored to your needs. your resume according to the job you’re applying for. Highlight the skills and experience that are relevant to the job.
- Check your resume for errors and seek help from a professional Check your resume for errors before submitting it to ensure that the resume is error-free. If you require help seek professional assistance from Singleton Resume.
If you follow these guidelines, you can create your own customer service resume which effectively highlights your experience and skills. Remember to adapt your resume to the job that you’re applying for and check it for errors before submitting it. Singleton Resume can also assist you in writing a powerful resume that highlights your strengths and work experience.
