How to Describe Customer Service on a resume
When seeking a customer service job, it’s essential to showcase your relevant experience and skills on your resume. A well-written resume can make a huge difference when you apply for the job you’ve been hoping for. In Singleton Resume, we specialize in providing resume writing services to help you stand out from the competition. In this post, we’ll go over tips on how to convey customer service on a resume.
- Use action verbs. When describing your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs demonstrate how you’ve actively engaged in your customer service activities and achieved outcomes.
- You should include specific job responsibilities and responsibilities. Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," you should say "managed a team of customers service representatives and handled customer complaints."
- Incorporate relevant measures such as satisfaction levels to show your contribution. For example, "increased customer satisfaction by 15% through efficient solutions to problems."
- Customize your resume: tailor your resume to the specific customer service job you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Get professional assistance and proofread your resume: Proofread your resume before you submit it to ensure there are no errors. If you need assistance you can seek help from a professional at Singleton Resume.
By following these tips that you will be able to craft your own customer service resume which effectively highlights your relevant experiences and expertise. Remember to customize your resume for the specific job you’re applying for , and check it for errors before submitting it. Singleton Resume can also assist in creating a professional resume that displays your capabilities as well as your experience.
