How to Write a Customer Service Resume
A successful customer service profile or CV (Curriculum Vitae) must highlight your relevant expertise and experiences. A well-written CV or resume and a strong cover letter, as well as a professional LinkedIn profile, can make an enormous difference when applying for an employment. We at Singleton Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization services to help get noticed by your other applicants. In this post, we’ll review how to portray customer service on your resume or CV. It will also highlight the skills of customer service on a resume or CV and offer suggestions on how to convey the skills of customer service.
How do you describe the quality of service you provide on your resume or CV:
When describing your customer-service experience, concentrate on specific jobs and duties. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your job. Include any relevant indicators, such as customer satisfaction rates, to show your contribution.
How to show the skills of customer service on a CV or resume:
As well as describing your experience, be sure to include specific skills that are relevant to customer service. These include communicating and problem-solving skills. Include any relevant training or certifications, such as a customer service training course or certificate in a specific customer service software.
What should I write about in regards to customer Service skills?
When you write about your customer service skills, focus on the most important and relevant skills for the job you’re applying for. For instance, if the job involves a lot phone contact, make sure you highlight your previous experience and abilities for customer service by phone.
How do I record about my experience with customer service?
In writing about your client service experience, provide specific examples and quantify your accomplishments. As an example, instead of writing "Helped customers with their inquiries," say "Assisted an average of 50 customers a day with their inquiries, resulting in a 90% percentage of satisfaction."
By following these tips that you will be able to craft a customer service resume your CV and cover letters, and LinkedIn profile that showcases the relevant skills and experience you have which makes you a great applicant for positions in customer service. Be sure to proofread your resume or CV and cover letter prior to sending it out and think about having professional assistance from Singleton Resume if you need assistance.
