How To Write a Customer Service Resume

An effective customer-service cover letter or resume (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written CV or resume along with a solid cover letter, as well as an impressive LinkedIn profile, can make a huge difference when it comes to getting a job. We at Singleton Resume, we specialize in providing resume and CV writing services as well as cover letter writing and LinkedIn profile optimization to make one standout from your competition. In this article, we will go over how to describe the quality of service you provide on your resume or CV. We will also show capabilities in customer service on your resume or CV, and provide tips on how to convey the skills of customer service.

How to describe customer service on a resume or CV?

In describing your customer service experience, focus on specific job duties and responsibilities. Utilize action verbs, such as "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent metrics, such as satisfaction levels of customers to illustrate your impact.

How do you display the customer service skills on a resume:

When you write about your experience, be sure to emphasize specific skills which are pertinent to customer service. These include communicating and problem-solving skills. Include any relevant certificates or training including a certificate from a consumer service course or certification with a particular customer care software.

What should I write about in regards to customer service skills:

When you write about your customer service skills, focus on the most essential and relevant skills for the position you’re applying to. For instance, if the job involves a lot of phone communications, you should highlight your experience and skills in customer service via phone.

How do I write the customer experience I had?

When writing about your experience with your customer service experience, make sure you use specific examples and measure your accomplishments. For instance, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average of 50 people per day with their questions, resulting in a 90% percentage of satisfaction."

By following these recommendations by following these guidelines, you can build an excellent customer service resume the cover letter, CV, and LinkedIn profile which showcases your relevant experience and skills, making you a strong candidate for customer service positions. Make sure to proofread your resume or CV and cover letter before you submit it. You may also consider seeking professional help from Singleton Resume if you need assistance.